Privacy Policy

1. Data controller

The controller of your personal data is LumineLab — Serviços de Eletricidade, Unipessoal Lda., tax number 000 000 000. For any question relating to your data, contact us at geral@luminelab.pt.

2. Data we collect

• Contact data you provide through the form (name, email, phone) and the content of your message.
• Technical browsing data strictly necessary for the website to operate.

3. Purposes and legal basis

• To respond to contact requests and prepare quotes — based on your consent and our interest in following up on your request.
• To provide the contracted services and comply with legal obligations, such as invoicing.

4. Retention

We keep your data only for as long as necessary for the stated purposes or for the period required by law. Contact requests with no follow-up are deleted within a reasonable period.

5. Data sharing

We do not sell your data. Data may be shared with service providers who support us (for example, website hosting or accounting), always subject to confidentiality obligations, and with authorities where legally required.

6. Your rights

At any time you may exercise your rights of access, rectification, erasure, restriction, portability and objection to the processing of your data, as well as withdraw consent. To do so, contact us at geral@luminelab.pt.

You also have the right to lodge a complaint with the supervisory authority, the Portuguese Data Protection Authority (CNPD) — www.cnpd.pt.

7. Cookies

This website uses only cookies and technologies strictly necessary for its operation. If traffic-analysis tools are enabled, they will only be used with your consent.

8. Changes

This policy may be updated from time to time. The version in force is the one published on this page.